Challenge

"We know e-commerce / cross border is growing. But based on the recent statistics, UPU is not gaining any market share, but rather losing in this space. a) What can UPU Or post offices do to present an attractive and competitive option for e-commerce marketplaces to gain market share with e-commerce platforms? b) How can UPU make it easy for others to integrate by providing an Interoperable standards-based setup for various players in e-commerce or even 3PL plsyrtd - value chain to collaborate? c) Will adding more transparency in fees, VAT collection and disbursement, pricing, logistics, and convenient Payment help? d) How can post-office offer verified Digital identity and Verified addresses to add value? e) Any other ways to boost revenue of Designated operators or UPU?"

Problem: Mail volume is reducing since emails have become prominent. Ecommerce is growing but UPU /Postal network is not getting enough volumes to deliver.

For: The biggest impact is for UPU and Designated Operators.

Goal: Find unique ways how UPU & Postal operators increase their share of e-commerce delivery and find ways of alternative revenue

Challenge Owner:
Santosh Gopal

📎 Post offices as prefered choice of Ecomerce Delivery.pdf

Brainstorming

For more background on our design process, scroll down to the README.